Privacy Policy

1. Introduction

Welcome to duty.doctor (the "Platform"), operated by Healthchip. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or use our mobile application and web services designed to connect medical professionals with healthcare organizations.

2. Information We Collect

To provide our shift-matching service, we collect personal and professional information:

• Account Credentials: Full name, email address, password, phone number, and mailing address.
• Professional Qualifications: Medical licenses, government ID registration numbers, certificate qualifications, clinical specialty areas, and employment logs.
• Location Information: General geographical coordinates to match you with nearby clinical opportunities.
• Payment Details: Linked bank accounts or payment credentials to process instant shift payouts.

3. How We Use Your Data

We process your information in compliance with data privacy regulations for the following objectives:

• To verify medical licenses and credentials with national registers before profiles become searchable.
• To recommend matching shifts using our AI matching system based on clinical competencies.
• To process instant payments upon shift confirmation by the clinical head.
• To maintain security audits, prevent platform fraud, and ensure compliance.

4. Data Storage & Security

We implement industry-grade technical and organizational security protocols to protect your data. All document uploads are stored in secure, encrypted cloud partitions. Payout account details are processed via PCI-DSS compliant secure integrations.

5. Sharing Your Information

We only share your professional profiles (excluding direct contact details) with verified hospitals or clinic administrators when you express interest in or claim a posted shift. We do not sell, lease, or distribute your private contact details for commercial purposes.

6. Your Rights & Erasure Requests

You hold complete authority over your credentials and records:

• You may review, update, or correct your registration info at any time.
• You can request account suspension or permanent file erasure by contacting us at support@healthchip.in.

7. Contact Us

For questions regarding this policy or data processing practices, reach out to our privacy compliance desk:

Healthchip Privacy Desk

555, 5th Main Road, Tatanagar, Shankarnagar Post

Devinagar, Bengaluru, Karnataka 560092

Email: support@healthchip.in